Exclusive consumer products licensee of FranklinCovey

Product Availability

Occasionally some products in our inventory may be temporarily out of stock and/or on backorder status. We make every effort to let you know when a product is on backorder status by displaying this information on the product purchase page.

Some products are available in limited quantities only and will no longer be available when stock has been exceeded. We make every effort to indicate on the site which items may have limited stock and remove items when stock is gone.

Because FranklinCovey is continually introducing new styles, fabrics, dated material, technology devices, etc., some items may have been discontinued and no longer available. We make every effort to remove discontinued items when stock is gone.

If you have any questions about the availability of our products, please contact us using one of the methods outlined below.

Backorder shipments
If you indicated in the online shopping cart that your shipping preference is "Ship as items become available," your packing slip will indicate which items in your order are on backorder status.

Items on backorder will appear in the quantity backorder column (Qty. B/O). The date that FranklinCovey expects to receive the item will appear in the comments area. The item(s) will be shipped within two business days of FranklinCovey receiving the items. Expected arrival dates are subject to change.

If you have any questions about the backorder status of our products, please contact us using one of the methods outlined below.

Pre-orders
Some products are made available for purchase in the online store before stock arrives in our warehouse for shipping. These items appear with a Pre-order status notation next to the item number.

If you have any questions, about the pre-order status of our products, please contact us using one of the methods outlined below.

Pricing
The pricing for each product is displayed throughout the site. In addition, special pricing is clearly identified, including clearance pricing, temporary specials, etc. Periodically items go on sale or have a special offer tied to them. These sales and offers are not valid on clearance items or with any other offer or with any corporate, GSA, Amway™, or volume discount. Not valid on E-Gift Cards, Build Your Own Planning System kits, PlanPlus software, or prior purchases. Certain brands are non-discountable.

The prices listed do not include any corporate volume discount your organization may receive. These discounts will be applied at the time your order is processed and your packing slip will reflect these discounts. To find out more info about corporate discounts, click here.

For questions or assistance
Email us at orders@franklinplanner.com
Chat with a support rep by clicking here
Call us at 800-819-1812
For technical support, please click here

See a list of all contact information